Privacy Policy

Overview

Josahub ("we", "our", "us") operates the Josahub website and mobile applications. This policy explains what information we collect, how we use it, and your choices.

Information we collect

Account details: name, email, phone number, role (renter, landlord, agent)
Profile and listing data: properties, bookings, and platform review details (we do not collect Ghana Card photos under Ghana's L.I. 2523)
Location: map pin coordinates and optional GPS when listing a property
Payment references processed by Stripe or Paystack (we do not store full card numbers)
Usage data: pages visited, device type, and app diagnostics

How we use information

Provide marketplace features for rentals, home sales, land listings, bookings, and inquiries
Authenticate users and send transactional emails (e.g. password reset)
Process optional platform fees (ads, subscriptions, lead unlocks) through Stripe or Paystack — property payments between users are arranged directly off-platform
Improve security, prevent fraud, and comply with legal obligations

Third-party services

We use trusted providers including:

Supabase (authentication and database)
Vercel (hosting)
Stripe and Paystack (payments)
Resend (email delivery)
Google (optional sign-in and maps)

Mobile apps

Our iOS and Android apps load the Josahub web platform in a secure WebView. Authentication cookies, payment flows, and data handling follow the same practices as the website. OAuth and payment checkout may open your device browser and return via app links.

Data retention & security

We retain account data while your account is active and as required by law. We use industry-standard encryption in transit (HTTPS) and access controls on our database.

Your rights

You may request access, correction, or deletion of your personal data by contacting us, or delete your account instantly from josahub.com/account/delete while signed in.

Contact

Questions about this policy: support@josahub.com. See also our support page and Terms of Service.